Restart the FreeSwitch service on SBC 1 and SBC 2
mspwva-dcsivr03 SBC 1 10.175.57.252
pspwa-dcsivr03 SBC 2 10.141.5.137
To test, call 212-669-1357 and press 0 and make sure you are able to connect to an agent.
If you get the below error when logging in to an SBC, add Raj and Ranju to the ticket if he isn’t on it already and ask for them to reboot both. Add the server information in the request.
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